coaching
Your MBA Isn’t Worth What You Think It Is
The exalted MBA degree is suffering a downturn. Fewer people are entering MBA programs. There is a good reason for that. The MBA is not worth the time and money. How many great companies were built by people with MBAs? You’ll be hard pressed to f…
Who Are You Giving A Referral For?
Businesses thrive on referrals. There are organizations that exist for sole purpose of having businesses trade referrals. Before you give another referral, think about who you are giving the referral for. In every referral there are three parties: you,…
What Is Talent Optimization?
The Modern Observer Group is a certified partner of The Predictive Index. Together the companies provide services to aid companies with Talent Optimization. What is Talent Optimization? If you haven’t heard of it before, a simple glance at Predictive I…
How Much Do You Know About Your Prospects
It’s a rare day when a business owner doesn’t get a sales call or solicitation email. The vast majority of these are generic cold calls or cold emails. Some may have your name in them but most don’t even have that. Some make it abunda…
Learning The Wrong Lesson
It’s no secret that success is easier the more you know. It’s important that we keep learning, both to build new skills and to improve the ones we have. On top of that advances in science, technology and business keep things changing. The i…
Don’t Let Your Perfectionism Get in Your Way
Perfectionism can push you to deliver excellent work, but it can also increase your anxiety and lower your productivity. To keep perfectionism from getting in your way, learn when it’s time to let go and move on. One way to do this is creating a checkl…
Communicating According To Your Clients Needs
Communications is an integral part of your customer relationships. Customers need to feel that you are accessible when they need you. Problems occur when communications preferences get in the way. As a business person, you need to be able to handle wha…
Don’t Let Your Expertise Narrow Your Perspective
Having expertise in your field is a positive, but sometimes it leads to overconfidence. You might start to believe your usual methods are the best, or the only, way to get things done — which means you miss out on new ideas, fail to anticipate trends, …
All Customers Are Not Alike
Your company may sell one product or offer a variety. Either way, the odds are that you have different types of customers purchasing from you. Knowing who they are is very important because they are not all the same. Which means you can’t sell th…
Make Time To Focus On Each Employee’s Professional Growth
Managers are supposed to help their teams develop professionally — and great managers tailor their development efforts to each person. Doing so helps you understand the nuances of how people are growing week by week and month by month. At the end of ea…