email

 

Effective Email Means Paying Attention

We use email more than ever, so you need to make sure your words reflect what you actually want to […]
The post Effective Email Means Paying Attention appeared first on The Modern Observer Group.

What Impression Does Your Email Make?

Every time you reach out to someone, you make an impression. With email, most of us dash off a quick […]
The post What Impression Does Your Email Make? appeared first on The Modern Observer Group.

Check The Tone of Your Message Before Hitting Send

When teams are working remotely and stress levels are high, it’s all too easy to miscommunicate. Even well-intentioned messages can be misconstrued. So how do you avoid sending a Slack message or email that could be interpreted as passive-aggressive? O…

Four Common Image Mistakes Made By Small Businesses

Businesses of any size want to ensure they put their best foot forward. They look at designing a nice website, creating a logo, and print up business cards. There are, however, five mistakes that are made over and over that tell your customer you are n…

Manage the Endless Stream of Email by Setting Boundaries

One of the reasons email is so hard to manage is that sending it is easy. We can fill up each other’s inboxes by just clicking a button — which is why it’s important to set boundaries around email. Harvard Business Review recommends trying three things…

Communicating According To Your Clients Needs

Communications is an integral part of your customer relationships. Customers need to feel that you are accessible when they need you. Problems occur when communications preferences get in the way. As a business person, you need to be able to handle wha…

Yourbusiness@gmail.com Is Not A Business Email

You only get one chance to make a first impression. Very often that impression is made through email. Making the right impression can be very simple and yet many small business owners fail to do it. Get a business email.   You wouldn’t put y…

On Vacation? Stop Checking Email

Going on vacation? To get the most out of your time away, keep your phone out of sight and mind. Research shows the mere presence of a phone stresses us out, even if we aren’t using it. (Plus, moving your job from an office to a beach is no holiday at …

When You Can’t Hit Unsend

Most people have made the mistake of hitting “reply all” on a private email or sending an insensitive message to the wrong person. After the panic sets in, you need to own the mistake. Approach the offended colleague quickly and apologize: “I’m sorry I…

Limit Constant Communication to Get More Done

You might be surprised to hear that some successful executives deliberately limit their phone and email use. It’s not easy to manage a team by phone — though phone conversations are a fine way to broadcast simple information, thoughtful listening while…