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Motivate People By Changing One Word

If you’re trying to motivate someone make the decision to act, it’s important to show that you’re focused on their needs, not yours. Pronouns can help. They’re small, but potent, signals that communicate a speaker’s focus of attention. The key to helpi…

Learn Into Adversity

When times get tough, many people think the first thing they need to do is minimize the pain. It’s a reasonable idea. No one wants to suffer after all. If you minimize the pain it’s easier to get through the adversity. That may or may not b…

Don’t Brush Off Positive Feedback — Study It

Most of us remember critical feedback. Criticism is jarring and threatening, so it tends to stick in our brains. Most of us dismiss positive feedback, sometimes people think of it as people being nice and sometimes people assume that it’s sarcasm…

Don’t Brush Off Positive Feedback — Study It

Most of us remember critical feedback. Criticism is jarring and threatening, so it tends to stick in our brains. Most of us dismiss positive feedback, sometimes people think of it as people being nice and sometimes people assume that it’s sarcasm…

Losing Your Audience During a Presentation? Try This

You can tell when an audience has stopped listening to a presentation. Phones come out, people slouch in their seats, maybe someone dozes off. If you notice this happening during your talk, try a few techniques to grab people’s attention. Move around t…

Set “Time Boundaries” to Protect Your Schedule

Meetings that run long or unexpected requests from colleagues can prevent you from getting an important task done, make you leave work late, or even disrupt family time. How can you set and communicate boundaries so that you feel your time is respected…

Don’t Let Work Stress Keep You Up At Night

Work stress is inevitable, but it doesn’t have to get in the way of a good night’s sleep. Try these strategies during the day to avoid worrying about work at all hours of the night. Make a to-do list. The act of writing down uncompleted tasks allows yo…

The Problem With Studies

There are a number of business books which talk about how you should sell, what you do to grow, how you should run your business, etc. Many of these are from academics and the work is based on studies that they have conducted. Unfortunately, despite th…

Skate To Where The Puck Is Going To Be

Hall of fame hockey player Wayne Gretzky famously described his method for success in the quote, “I skate to where the puck is going to be, not to where the puck has been.” Business people have recited the quote for years, but what does it …

Manage the Endless Stream of Email by Setting Boundaries

One of the reasons email is so hard to manage is that sending it is easy. We can fill up each other’s inboxes by just clicking a button — which is why it’s important to set boundaries around email. Harvard Business Review recommends trying three things…