crisis
Handling A Crisis
Whether you own a business or work for someone, you have probably spent your share of time putting out fires. […]
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How to Communicate with Your Customers in a Crisis
In a fast-moving crisis, it’s important for leaders to communicate with empathy and honesty — not just internally, but externally […]
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Adapt Your Leadership for a Crisis
Leaders facing today’s level of uncertainty need to be ready to quickly adapt. But how can you move an organization […]
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Don’t Just Respond to the Moment — Plan for the Future
There’s an old saying in politics, “Never waste a crisis.” When you’re in the midst of a crisis, it can be hard to think past your short-term response. But, as a leader, your primary focus needs to be on the long term. After all, it’s…
Never Waste A Crisis
There’s an old saying in politics, “Never waste a crisis.” In politics it means that if you can frame your priorities so that it seems they can help in a crisis, you can get them done. In business you can use a crisis to focus, to piv…
Is Your Business Mask Worthy?
In an episode of “Seinfeld” Elaine found out that her favorite contraceptive had been discontinued. Needing to stretch her supply she evaluated every man she met to see if he was “sponge worthy.” In today’s world, people a…
Dealing With A Black Swan
Business (and people) all over the world are dealing with the global pandemic of COVD-19. For most organizations, this was a black swan. For those not familiar with the term, a black swan is a situation that could not be anticipated. The phrase was a c…