Improvement
Time To Reinvent Yourself
For businesspeople to survive they must always be moving forward. In a difficult economy, you must develop new skills and reapply old ones. Sometimes, this means shifting your industry, shifting your focus, or changing direction completely. A mid-…
The “New” Normal Isn’t New
There has been a lot of talk about “the new normal” during the Covid-19 crisis. This seems to be a favorite phrase in media. In 1977 the new normal was that oil and gasoline would be scarce. In 1999 the new normal was that retail stores wou…
Who Do You Want Your Customers To Be?
Who you want your customers to be is different from who do you want as your customer. Who you want your customers to be is about evolving your existing customer, and its a question you need to ask to spur innovation and make your existing customers mor…
Adapt Your Leadership Style To The Situation
Different work situations call for different leadership styles, and most managers use one of two approaches: dominance or prestige. When you lead through dominance, you influence others by being assertive and leveraging your power and formal authority….
Adapt Your Leadership Style To The Situation
Different work situations call for different leadership styles, and most managers use one of two approaches: dominance or prestige. When you lead through dominance, you influence others by being assertive and leveraging your power and formal authority….
Adapt Your Leadership Style To The Situation
Different work situations call for different leadership styles, and most managers use one of two approaches: dominance or prestige. When you lead through dominance, you influence others by being assertive and leveraging your power and formal authority….
When Creating An Experience The Details Matter
Whether you are trying to get people to come into a retail location or selling educational programs online, creating an experience is crucial to building your success. When you create an experience all the details matter. When you use fewer sensory inp…
Set “Time Boundaries” to Protect Your Schedule
Meetings that run long or unexpected requests from colleagues can prevent you from getting an important task done, make you leave work late, or even disrupt family time. How can you set and communicate boundaries so that you feel your time is respected…
The Problem With Studies
There are a number of business books which talk about how you should sell, what you do to grow, how you should run your business, etc. Many of these are from academics and the work is based on studies that they have conducted. Unfortunately, despite th…
Skate To Where The Puck Is Going To Be
Hall of fame hockey player Wayne Gretzky famously described his method for success in the quote, “I skate to where the puck is going to be, not to where the puck has been.” Business people have recited the quote for years, but what does it …