Communication
Be Honest About Your Work
It’s been said over and over. People do business with people they know, like and trust. How are people supposed to trust you if you are not honest about what you do? Over the past several weeks I have met a number of people introducing themselves…
4 Rules to Help Your Team Disagree Productively
Conflict can be uncomfortable, but we can’t find the best ideas or reach the best solutions if we agree with each other all the time. As a manager, it’s your job to help team members learn how to disagree productively. Here are some rules for keeping d…
Succeed At Networking Events by Being Generous
You’re not the only one who walks into a networking mixer full of dread. Before you make a run for the door, try a different approach. Tell yourself that it isn’t about you. Instead of trying to meet potential clients, or making another con…
During A Virtual Meeting, Make Sure Everyone Understands The Discussion
We all know how hard it can be to follow along on a conference call. When facilitating a virtual meeting, it’s your job to make sure everyone fully understands what’s going on. Compensate for any difficulties by acting as a moderator. Try the following…
The Entrepreneur And The Side Hustle
The gig economy provides new ways for entrepreneurs to enhance their earning and in some cases provide funding for their ventures. A side hustle can be an amazing tool for entrepreneurs. More than money, they can offer new ways to meet people and a way…
Communicating According To Your Clients Needs
Communications is an integral part of your customer relationships. Customers need to feel that you are accessible when they need you. Problems occur when communications preferences get in the way. As a business person, you need to be able to handle wha…
Listening Is Not Waiting To Speak
There’s an old saying that you should listen twice as much as you speak. This assumes you are really listening. Most people, when not talking, are thinking about what they will say next. This is not listening. To be an effective listener, try the…
When Talking to Customers, Be Confident and Show Your Expertise
Are you an expert in your field? If not, why should I use your product or service? Customers expect the best and you give the impression that you can’t give it, they will go elsewhere. You need to project the image that you are an expert. That re…
Networking Is Not About The Numbers
If you have been to a networking event, you have probably seen Joe Businesscard. Joe runs around the event giving out his card and collecting as many as possible. He’s playing a numbers game. Getting in front of as many people as possible, withou…
One Thing That Destroys Your Credibility
You’re making a pitch. You have prepared and practiced. You know your information backwards and forwards. As you speak, you do one thing and suddenly you have no credibility. What did you just say? “Uh.” That was it. You could have su…