customer experience

 

What Is Your Customer Looking For?

It’s very common for business owners to say “everyone can use us.” In reality, not everyone is going to be […]
The post What Is Your Customer Looking For? appeared first on The Modern Observer Group.

Customers Are Rarely Right But You Have To Make Them Think They Are

We’ve all heard the axiom, “The customer is always right.” Most of us have experienced the opposite. Customers rarely know […]
The post Customers Are Rarely Right But You Have To Make Them Think They Are appeared first on The Mo…