communications
Your Mission Statement Needs An Overhaul
Read some corporate mission statements. They all start to sound the same after a while. Many statements tend to use […]
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Effective Email Means Paying Attention
We use email more than ever, so you need to make sure your words reflect what you actually want to […]
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Reduce Your Reliance On Jargon
While many of us find jargon to be annoying, it remains a staple of the modern workplace. In some cases, […]
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Bring Meetings To A Close Effectively
A common complaint among managers is that despite holding so many meetings, few meetings actually produce results. “We keep talking […]
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Looking To Boost Post Pandemic Business? Don’t Look To Groupon.
As businesses reopen and recover from pandemic shutdowns, the rush to get consumers back into the stores, restaurants, etc is […]
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What Impression Does Your Email Make?
Every time you reach out to someone, you make an impression. With email, most of us dash off a quick […]
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How to Communicate with Your Customers in a Crisis
In a fast-moving crisis, it’s important for leaders to communicate with empathy and honesty — not just internally, but externally […]
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Don’t Leave Out Facts To Make Your Point
At a recent event, the host wanted to make the point that businesses need to help solve the world’s problems. […]
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Project Confidence in Your Next Presentation
Many of us feel anxious when we’re speaking or presenting at a big meeting, but there’s lots of research on what you can do to look confident and competent in front of an audience. The key is to pay special attention to your body language. Make eye con…
Check The Tone of Your Message Before Hitting Send
When teams are working remotely and stress levels are high, it’s all too easy to miscommunicate. Even well-intentioned messages can be misconstrued. So how do you avoid sending a Slack message or email that could be interpreted as passive-aggressive? O…