feedback

 

Don’t Brush Off Positive Feedback — Study It

Most of us remember critical feedback. Criticism is jarring and threatening, so it tends to stick in our brains. Most of us dismiss positive feedback, sometimes people think of it as people being nice and sometimes people assume that it’s sarcasm…

Don’t Brush Off Positive Feedback — Study It

Most of us remember critical feedback. Criticism is jarring and threatening, so it tends to stick in our brains. Most of us dismiss positive feedback, sometimes people think of it as people being nice and sometimes people assume that it’s sarcasm…

The Problem With Processes

Having a process is the best way to get things done. Following a process means you go step by step with no variations. It ensures that the same quality is achieved no matter who follows the process. Customers get the same thing they expect me and time….

How Leaders Can Make Better Use of Feedback

Do you get real value out of feedback? Sometimes leaders aren’t sure how to move from receiving it to using it to grow. To put your feedback into practice, Harvard Business Review recommends that you take the following steps. First, talk it through wit…

When You Give Feedback, Do You Listen, Too?

Very often it falls on us to offer feedback to a co-worker, partner, or subordinate. If you want people to really hear what you’re saying, you need to listen, too. Research suggests a manager’s attentive, nonjudgmental listening makes an employee more …